State Farm® Insurance Agent Kari Romano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vallery-Jo Nicholas-Miller
November 15, 2024
"Ms. Lauren was polite and on top of everything regarding my transition from a different state to beautiful Texas."
"A big TX welcome and thank you for kind review of your experience with Lauren. We are so happy to have you at our office and strive to provide the same customer experience you are entitled to. 🦋"
Nathan Jones
October 29, 2024
"Lauren did a fantastic job with her services!!!!"
"Thank you, Nathan, for sharing your experience with Lauren! I want to thank you for joining our State Farm family and preparing for the unexpected with life insurance protection. We appreciate your business! ❤️🤍"
Gregory Mccleery
October 24, 2024
"Staff is amazing especially Irene,thank you for all you do."
"Thank you, Gregory, for taking time to compliment Irene! We appreciate you and your family! "
Paul Cantwell
October 15, 2024
"Great service, very friendly and helpful. Thanks Lauren!"
"Thank you, Paul, for taking time to leave Lauren a great review! We appreciate you! 🫶🏻"
Amy Law
October 15, 2024
"I didn't know where to start when trying to return a loaner car to the dealership after being hit (cheers for not my fault!) but was getting incorrect information from the dealership folks on the claims process. Irene quickly helped me with the verbiage to get everyone on the same page and correctly process the claim. Thank you for saving my day and deductible!"
"Hi Amy! It definitely stinks and it’s frustrating being hit by another driver! I am happy to hear that the amazing Irene was able to assist you to help make the claims experience better as you are a valued customer! ❤️🤍"
Kirk
September 13, 2024
"Kari and her staff are exceptional people. They are knowledgeable and care about their clients. Loren has always been there to answer my questions and has been very helpful designing my insurance portfolio. A+ organization."
"Kirk! Lauren shared the exciting things happening to you! You’ve been our customer for a while and we appreciate your loyalty. We love seeing good things happen to good people! 🩷"
Kevin Byrne
August 28, 2024
"Kari was incredibly friendly and super efficient meeting my needs with auto and home insurance. Both quotes were very comprehensive at a very competitive cost. I highly recommend you give Kari a call!"
"Thank you for the awesome review! I am happy I could assist and deliver the customer experience you are deserving of! 🌸"
Rudy Garcia
July 17, 2024
"I’ve been a State Farm insured, on and off for as long as I’ve had insurance needs. The times I’ve found coverage from other providers, it was always due to my prior agent contact leaving the business and service deteriorating shortly thereafter. Prompting me to shop around their marketplace. Recently I had some life insurance needs and I was amazed by how quickly good ol State Farm showed up to help. I researched and compared State Farm, another individual financial services based insurance broker and Northwestern Mutual. Not only was State Farm competitive on rates, they moved through app, underwriting and onboarding in a 1/3 of the time their competitors did on the same separate three policies. Lauren, at my local Kari Roman State Farm office has been the best to work with! She’s demonstrated she is eager to serve with pleasure, it’s made this whole experience easy to work with Lauren and Kari’s team. I’d highly recommend you provide them the opportunity to knock your socks off too! Well wishes to all."
"RUDY!! You are so incredibly generous and kind with your testimony of your interactions with us, especially of Lauren! Life insurance is one of the most important policies we sell. We are honored you chose us after doing your due diligence in researching. Our commitment is to provide excellent service at all times. We thank you for your business and appreciate you have chosen us. 🩷"
Vic Monci
June 26, 2024
"Irene helped my wife and I out with our car insurance needs. The entire staff was great from the moment we walked in the door. Don’t hesitate to call them or stop by."
"Thank you, Vic, for your kind words! My team enjoyed meeting your adorable children today! 🌸"
Castrolr1
May 23, 2024
"Going from renting to purchasing a home, I called recently to get a quote for home and auto. Irene sent me multiple quotes along with the option to customize a plan. Long story short... My debt to income ratio was too close... Irene put together a plan that was perfect coverage and very affordable. Not sure i could have gone to closing without her. Thank you guys so much for all the time, patience and the pep talks. I'm now a new home owner"
"Hello, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Kari"
Sabrina Garcia
April 11, 2024
"I had State Farm with a different agent and left because they were expensive, I didn’t feel covered, and they weren’t very helpful. I went and procured insurance on my own (without an agent) for two year until they started increasing their prices. I called Kari Romano’s office on the advice of my sister and I am so grateful. I’ve only dealt with Lauren so far but she’s been amazing. She’s clearly explained things multiple times, I have better auto coverage, and it’s less than what my renewal was. The last time I was with State Farm, I was convinced to get extra insurances for a bundling discount. The extra insurance didn’t cover me or really benefit me. Lauren clearly explained my options and didn’t force or coerce me into additional insurance. I now feel that I am covered and at a better price thanks to Lauren. Thanks again, Lauren!"
"Wow, thank you Sabrina for this incredible testament of your experience with Lauren! I’m delighted you found her to be informative and she provided an excellent customer experience! We are happy you are back with State Farm and honored to have your business and trust! 🌸 Kari"
Jairo Lopez
April 9, 2024
"Thank you Thank you so much you are really Really good agency"
"Hi Jairo! Thank you for taking time to leave a review! We are appreciative of your insurance business and pleased you are happy with us! 🩷"
Brandon Jacobson
April 1, 2024
"Lauren was extremely informative and very helpful with helping me find the right coverage for the right price."
"Hi Brandon! I am so happy you came to Lauren for your insurance! You know she has your best interest and will take great care of you! "
Brenna Cooper
April 1, 2024
"I just want to state that Kari Romanos team goes above and beyond. I tried leaving in December for a “cheaper” rate. Boy did I pay for it! They welcomed me back with open arms. Travelers has treated me DIRTY and they are just flabbergasted at the stuff I am dealing with. Karis team has always treated me well and been transparent with any changes, when and if they happen. I greatly appreciate that so much. I enjoy talking to Lauren when I need to and she is very accommodating. Deff learned my lesson leaving yall and will not do it again if I cant prevent it 😂 Yall are amazing! Keep up the good work! 🫶"
"Hi Brenna! Thank you for taking a moment to share your experience with us and Travelers. We are super excited to have you back “home” where you belong! ☺️ Lauren is fantastic and I’m pleased she provided with the service you deserve! "
Andrew McCracken
March 11, 2024
"Excellent service. Took care of everything in a very professional manner"
"Hi Andrew! I am sorry I missed you both today. Thank you for taking the time to review your experience with Irene! I am happy she could take care of you! "
Felipe Mendoza
March 6, 2024
"I called State Farm to get information about a new policy for a vehicle that I just bought, Diana and another lady were the persons who helped me over the phone, they were very kind, generous and helpful they gave me options and explained each of them to me. I'm very thankful for the service and the way they managed the process. Thank you."
"Thank you for taking time to post your experience with my Agency! I’m thrilled the ladies at my office treated you with the care and respect you deserve! We are thankful to have your business! 🩷"
Samiah Howard
March 5, 2024
"Amazing service, very nice and polite."
"Thank you, Samiah! It was a pleasure to meet you and your mom! Thank you for entrusting us with your vehicle and life insurance protection! 🌸"
Mike Cirincione
February 21, 2024
"I want to thank the Kari Romano team, and specifically Lauren Bryant for her exceptional hands-on customer experience as my wife and I looked for a new local insurance agent. We already feel the difference working directly with a local agent, who sincerely worked to understand our policy needs and helped us build a solution that met everything we wanted. Thanks again to the entire Kari Romano team that has made us feel so welcomed!"
"Thank you, Mike, for taking time to share your experience with my Agency and Lauren. We are thrilled you are back with State Farm and that you chose our Agency for your family’s protection! It’s an honor we don’t take lightly and will always appreciate! 🩷"
Summer Sullivan
February 20, 2024
"So when I purchased my new car in 2020, I specifically requested full coverage. Instead of giving me full coverage, they transferred my old liability insurance over to my new car. They did not let me know this. I found out I wasn’t under full coverage, sadly after my car accident. Now the insurance is refusing to take accountability because they told me that I should have read my plan. Well they should have gave me the insurance I specifically requested when I bought the car instead of putting me on liability. Honestly, I think they are lying to get out of paying for the value of the totaled car. They are scam artist. Find a different company. They refuse to pay for any damages and you have to fight with them using the legal route. It’s sick how they hide things from customers, leaving them without care. Like a bad neighbor, Statefarm isn’t there. Avoid at all cost. Yeah you save money, but if you need to actually use your insurance - then is isnt available. Also found out the reason why Statefarm fights so hard against paying out policies and they hide things in their contracts is because often corporations like this will take customers money and reinvest it in the stock market, instead of collecting it in a pool for us to use when we need it. Really research these big corporations and find their values before investing your money into them. Sure you may save a few hundred dollars on bills, but God forbid anything ever happen when you need to use your insurance. Again, avoid at all cost. Edit: again, wouldn’t have been a problem with the insurance if someone had done their job with doing the correct full coverage policy to begin with when the car was bought. Someone was lazy and ported the insurance over. State Farm is king of deflection. I was unaware that I did not have full coverage insurance because I was not contacted specifically as the policy holder - otherwise I would have gotten different insurance. Also we never got a call back regarding the insurance being updated to full coverage. We sent in the appropriate documents to green light full coverage and approved it. Again, with the deflecting. This company gave us no empathy or help regarding this situation and told us “too bad, so sad.” Yall are known for avoiding payouts at all cost. This was a perfect example of how much y’all try to scam people."
"Hi Summer. As requested, we have supplied our date/time stamped notes when we spoke with the first Named Insured on your account regarding this vehicle not having comprehensive and collision coverage. We had several in depth, documented phone conversations, over a two day period at the end of 2022, where he was well aware your vehicle lacked this coverage as his concern was staying below a specific monthly payment. State Farm must follow the insurance contract when it comes to paying claims and your policy did not have the coverage in place. This is an unfortunate situation. "
Karabel Bramow
January 29, 2024
"Highly recommend Kari Romano State Farm Insurance Team!! We were googling for the BEST STATE FARM INSURANCE in the Woodlands area and their business info came up. Found them when we were moving from out of state Oregon to Texas and it was the BEST decision ever!! It's hard to look anywhere else especially when you have been so loyal with staying with State Farm Insurance since age 16. That's a 23 year relationship!! I usually communicate with Irene and she is the best person to talk to in regards to any insurance claim, questions, advice, feedback, suggestions, etc. Irene is always so personable and a joy to speak to on the phone. :) I love how informative she is and is always going above and beyond for you! Irene is always very prompt with her communication either via phone or email. Thank you so much for your great customer service :)"
"Thank you for your loyalty to State Farm! It has been a pleasure helping your beautiful family become Texans! Irene told me about the connection the two of you have! I’m happy she provides you with the level of service that I require of my team and that you definitely deserve. We appreciate your positive account of your interactions with my Agency and looking forward to being of service to you. 🤍❤️"
Brittany Adams
January 10, 2024
"We love Kari’s office and her staff ! Irene is wonderful to work with. Always professional and quick! She does what’s best for our family and it’s extremely knowledgeable in all things State Farm!"
"Happy New Year, Brittany! Thank you for your generous words about Irene. I’m delighted she was able to take care of the insurance needs for you and your family! 🩷"
Edwin Alvaran
November 28, 2023
"Kari Romano’s State Farm Insurance Agency is well recommended within the community I live in. I met her team and it was Lauren who helped me in regards to my home & auto insurance. Great customer service all through out the process. 5 stars indeed! I’m glad I switched. Thank you."
"We are grateful to have earned your trust, business and kind words! It was a definite pleasure to meet you, your wife and mother yesterday! We look forward to having a wonderful relationship with your family! 🤍❤️"
Tabitha Martin
November 24, 2023
"We have relied on State Farm for all of our insurance needs for years now. Lauren is always ready to help when I call. It makes life so much easier when I can call one place to get everything taken care of. The personal care makes it feel like I get so much more than just life, auto, and home insurance!"
"Hi Tabitha! Thank you for the kind review of Lauren! She is a true gem! 🩷 We appreciate your loyalty to State Farm for all these years! I hope you had a lovely Thanksgiving! "
Pam Madrigal
November 10, 2023
"I am so glad I switched to Kari Romano agency. Kari and Irene Anderson are so responsive and helpful. Irene walked me through every step of my auto and home insurance coverage so I knew exactly what I was getting. Loved working with Irene since she made the process so easy. Very happy with this agency."
"We are so thrilled to be a part of this next chapter of your life! I’m going to miss you at our meetings. But can’t express how excited I am for you! I’m happy you find Irene to be as helpful as I know her to be. "
Melanie Boyd
November 9, 2023
"Irene is a great agent to work with. I had many adjustments and revisions to my policy. She was patient with my back and forth changes. My questions were answered promptly and I actually saved some money! Thank you."
"Good morning, Melanie! We appreciate your long time loyalty to State Farm! I’m happy Irene was able to address your policy changes to your satisfaction. She’s an amazing professional through and through! "