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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bhasker Patel

July 31, 2026

5  out of  5
rating by Bhasker Patel
"Very helpful and educated. Excellent service and found me the best deal."
We responded:
"Bhasker,

Thank you so much for your kind words! It's wonderful to hear that you found our service helpful and that we could assist you in finding a great deal. We truly appreciate your feedback and are here to help with any of your insurance needs.

- Kari"
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Solarischronicles

July 30, 2026

5  out of  5
rating by Solarischronicles
"Irene and the team were extremely helpful in finding a better/affordable plan that still included the factors i needed!"
We responded:
"Solarischronicles,

Thank you so much for your kind words! We're thrilled to hear that Irene and the team were able to assist you in finding a plan that meets your needs. It's wonderful to know you had a positive experience with us. If you ever have any more questions or need further assistance, feel free to reach out. We're here to help!

- Kari"
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chase hauser

July 17, 2026

5  out of  5
rating by chase hauser
"Kari and her team are 10/10.
They have helped me with so many things, college savings, life insurance, home and auto and more. Very grateful for this team at State Farm. They always respond and jump in to help within
Minutes of us reaching out.

Thank you"
We responded:
"Chase,

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our team, and we're grateful for the opportunity to assist you with college savings, life insurance, home, and auto needs. It's fantastic to know that our quick responses and support have made a difference for you. We're here whenever you need us!

- Kari"
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crystal guillory

July 15, 2026

5  out of  5
rating by crystal guillory
"Irene made everything so easy shun an amazing person I highly recommend her"
We responded:
"Thank you, Crystal, for taking time to leave Irene a review! I’m thrilled she made it easy for you to be one of our newest customers! We appreciate you and your business. 🫶🏻"
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Joseph Gavin

July 14, 2026

5  out of  5
rating by Joseph Gavin
"I had a great experience working with Irene at State Farm. She took the time to go over my options, answered all of my questions, and helped me find much better auto insurance at a price I was really happy with. She made the whole process simple and never made me feel pressured or rushed. Irene was friendly, knowledgeable, and genuinely seemed interested in helping me get the best coverage for my needs. I would definitely recommend her to anyone looking for a better insurance rate and great customer service."
We responded:
"Welcome to our agency, Joseph! We are happy to have you with us. Irene told me she had a terrific conversation with you and it was her pleasure to get to know you better. We appreciate your feedback regarding your expedience. Please stay safe with the rains! "
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Kristina Gaskamp

July 13, 2026

5  out of  5
rating by Kristina Gaskamp
"I had a great experience working with Irene! Irene is very proactive with her communication, was flexible with her time to accommodate my crazy schedule and did a fantastic job answering all the questions we had.
So glad to be back with State Farm and could not have asked for a better Account Manager to get us there. Thanks again!"
We responded:
"Welcome back, Kristina! We are happy to have earned your business again. Irene is terrific and I’m glad she’s working with you. 🩷"
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Brittany Ford- TV

July 9, 2026

5  out of  5
rating by Brittany Ford- TV
"Irene was patient, educational and made the switching policy process very smooth."
We responded:
"Welcome to TX and our Agency, Brittany! We are happy to have you as our customer. Thank you for your kind review of Irene! 🩷"
Profile photo of Fab Ramirez

Fab Ramirez

July 9, 2026

5  out of  5
rating by Fab Ramirez
"I was dreading the whole process of finding a new car insurance company. Especially after being with my previous insurance company for 20 years. After calling a few different places for a quote and getting terrible customer service, a family member referred Kari’s agency to me. My only regret was not calling her agency sooner. I highly recommend Irene. She is extremely kind, professional, and very knowledgeable. By far, the best quote and service that I received was from Kari’s agency. Highly recommend.. Thank you Kari and Irene!!"
We responded:
"It was such a pleasure to help you, Fabby! We are humbled by your trust after being with your former provider for 20 years! Irene was telling me about your conversation— such a small world! 🌹 "
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Sean Hernandez

July 8, 2026

5  out of  5
rating by Sean Hernandez
"Highly recommend been working with Kari for over 5 years now always been really easy to work with she will work with you to find the best deal for you if you want an agency that you can rely on you have found it"
We responded:
"Thank you, Sean! We truly appreciate your business and taking time to leave us a review! We are so happy you’re doing something you really enjoy. 🌼"
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Elena Hagen

July 6, 2026

5  out of  5
rating by Elena Hagen
"Kari Romano State Farm has an incredible team! I've had the wonderful opportunity to get to know them personally. So long as I'm in Texas, they will undoubtedly have my buisiness!

Por si se desea charlar con la mejor Columbiana en el mundo, se que Diana encanteria ayudarte ;) Give Irene the chance to make you laugh, and you'll feel right at home. Kari is a strong example of an honest, generous, and open insurance agency. They're not here to write you a policy that'll leave you with spotty coverage. Never doubt this team and their outstanding morals!"
We responded:
"🥰 Aww Elena— you make our hearts swell with pride from your glowing review. We cherish you and can’t wait to share/follow this beautiful journey you’re on! Congratulations again on your marriage! 🩷"
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Maria Emilia Andino

July 6, 2026

5  out of  5
rating by Maria Emilia Andino
"I am very grateful for Kari Romano’s State Farm Agency. My husband was in a car accident, and Diana and Kari were incredibly helpful throughout the entire process. We initially tried filing a claim with the other party’s insurance but got no response for weeks. Once we filed through our own insurance, everything moved quickly — within a couple of hours, we had a rental car and our vehicle was towed to get repaired. Highly recommend working with them!"
We responded:
"Emy! It was such a frustrating experience with the other insurance company that no one should have to go through. I’m glad in the end, we were able to assist and make things right for you and your family! We appreciate you so very much! 🩷"
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Rinne H

July 2, 2026

5  out of  5
rating by Rinne H
"Irene in Kari's office is so helpful and friendly, you can really tell how much they care about their customers. I really appreciate your help yesterday!"
We responded:
"Hi Corinne! This says a lot coming from you! 🫶🏻Thank you for taking time to share your experience with Irene. Happy 4th of July! 🇺🇸"
Profile photo of Aiden Anderson

Aiden Anderson

June 28, 2026

5  out of  5
rating by Aiden Anderson
"Had an amazingly quick and easy service. All thanks to Irene Anderson!"
We responded:
"Hi Aiden! Irene is one of the best! Thank you for leaving her a review. "
Profile photo of Sofia Sepulveda

Sofia Sepulveda

June 25, 2026

5  out of  5
rating by Sofia Sepulveda
"Diana Vélez helped us review our insurance policies and adjust them to our needs. She provided such excellent service that we decided to work with her not only for our two cars, but also for our home insurance. She explained everything clearly, followed up until every action was completed, and delivered outstanding customer service with kindness and professionalism. I highly recommend asking for Diana Vélez. Her level of service is truly above the standard we have experienced in the U.S. for insurance matters.

@Kari Romano, congratulations on this hire!"
We responded:
"Hi Sofia! Congratulations on your beautiful home. Thank you so much for taking time to share your experience with Diana! Also, your patience as we wanted to wait for all these positive changes to give you the most up to date and accurate information. We thank you for your trust. 🩷"
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Ajay kumar Motam

June 24, 2026

5  out of  5
rating by Ajay kumar Motam
"She was really patient great !"
We responded:
"Hi Ajay! Thank you for taking time to leave a review about your experience. We appreciate you! 🌼"
Profile photo of Mónica Medellín

Mónica Medellín

June 5, 2026

5  out of  5
rating by Mónica Medellín
"Excelente servicio profesional el de Diana. Nunca perdió el control de la conversación, nunca se alteró y comprendió mi situación ayudándome a resolver el inconveniente. Además me agrada mucho hablar un español excelente !!!"
We responded:
"Me alegra mucho que Diana puedo ayudarte con el inconveniente que estabas teniendo, ya que tú eres un cliente muy valioso para nosotros. Espero que tengas un gran fin de semana."
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Operation Graduation

June 3, 2026

5  out of  5
rating by Operation Graduation
"Thank you for supporting the War Eagle PTO! We greatly appreciate you sponsoring Operation Graduation. Our graduates we able to safely enjoy the event because of your contribution. Thank you, thank you, THANK YOU!"
We responded:
"When I heard Operation Graduation for our local seniors was not going to happen without additional funding, I could not allow their night to be ruined. It was my pleasure to help! "
Profile photo of Jose Pablo Mata

Jose Pablo Mata

April 28, 2026

5  out of  5
rating by Jose Pablo Mata
"I had an excellent experience working with kari Romano, she is incredible, responsive and truly cares about her clients"
We responded:
"Thank you, Jose! We appreciate your kindness and so happy you are back with us! 🫶🏻"
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LF

April 17, 2026

5  out of  5
rating by LF
"Kari and Irene are super start. I’m give them the best possible review. I was out of the country and needed my auto insurance back on track and Irene stayed late and gave me a very competitive quote in 5 min."
We responded:
"We are happy to have you back! I saw your call and asked Irene if she could take it. I’m so glad she did. Have a fantastic weekend and thank you again for your trust! 🌸"
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Sherry Gma

April 13, 2026

5  out of  5
rating by Sherry Gma
"Just WOW! Kari was so personable. She made the process seamless. She was so knowledgeable and was able to save me money on my car insurance. Impressive!"
We responded:
"Aww Sherry!! Thank you so much! 🫶🏻 We love to save our customers money but even more by providing an excellent experience as we know there are many options to choose from. I truly appreciate you! 🩷 Have a beautiful afternoon! "
Profile photo of Duraisankar Arumugam

Duraisankar Arumugam

April 13, 2026

5  out of  5
rating by Duraisankar Arumugam
"I highly recommend Kari Romano’s State Farm agency. Kari has an impressive, deep knowledge of insurance products and helped me find a policy that makes me feel truly secure. A special shout-out to Irene, who was instrumental during my recent glass-only claim. She seamlessly coordinated between the claims team and the technical experts, keeping me informed every step of the way. It’s rare to find a team that provides this level of personal advocacy. I feel both happy and safe with their coverage!"
We responded:
"Thank you so much, Duraisankar, for taking time to leave us a review! Your kindness brought smiles to our faces this busy Monday. We appreciate your trust and glad all worked well with your glass claim. Your vehicle manufacturer takes a bit more hand holding to make sure it’s handled correctly and it’s our pleasure to make sure you’re taken care of! "
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Tiffany Jeffress

March 18, 2026

5  out of  5
rating by Tiffany Jeffress
"Irene was so sweet while helping me set up a new policy for auto insurance. She walked me through the steps and explained everything, ensuring I had the right coverage and saved me a lot of money! If you are looking for auto, life and even home insurance (she was able to give a great quote for all 3!) I recommend giving Irene a call. She’s also quite funny and we shared some laughs! All over great experience!"
We responded:
"Hi Tiffany! Welcome to our State Farm family! I’m so happy to read Irene was such a help and delivered a fantastic customer experience. We appreciate you taking time to leave this kind review! 🩷"
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jenniferccd

March 9, 2026

5  out of  5
rating by jenniferccd
"Irene Anderson at Kari Romano’s office is amazing! She is always super helpful and knowledgeable when it comes to the insurance industry."
We responded:
"Hi Jennifer! We’re thrilled to hear Irene has been so helpful and knowledgeable! Thank you for sharing your experience and being a loyal customer. 🫶🏻"
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raymond gerena

February 20, 2026

5  out of  5
rating by raymond gerena
"Danee was very patient and helpful during the process. Promptly answered my questions."
We responded:
"Hey neighbor! I’m so thrilled you joined our State Farm family. Thank you for your kind words about Danee! I will make sure to share your positive experience with her. Have a terrific night. 🌸"
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Chris Saner

February 4, 2026

5  out of  5
rating by Chris Saner
"Kari provides great service and competitive prices on Auto, Home and life insurance... Thanks Kari!"
We responded:
"Thank you, Chris, for taking the time to leave me a kind review. I sincerely thank you! 🩷"