State Farm® Insurance Agent Kari Romano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Somang
February 27, 2025
5
out of
5
rating by Somang
"Wonderful rates! Wonderful services ! Thank you Irene!"
We responded:
"Hi Somang! We are thankful for you sharing your experience with Irene and welcome you to our State Farm family! 🫶🏻"
Kendrix Burford
February 11, 2025
5
out of
5
rating by Kendrix Burford
"Ms Irene is the best! She’s been my agent going on 4 years now. The way we communicate you would think we are family! Always looking out making sure I’m covered in every way. Such a great soul and knows how to brighten up a day🙌🏾"
We responded:
"Thank you for such a genuine, kind review! I’m thankful you feel like family as I know how much Irene values you! This review made my day as it reaffirms what I strive my Agency and team to represent! We truly appreciate you, Kendrix! "
Kirk
February 4, 2025
5
out of
5
rating by Kirk
"Kari, Loren, and Irene deliver top quality customer service. They are knowledgeable and care about their clients. Loren has always been there to answer my questions and has been very helpful designing my insurance portfolio. Irene has always been pleasant and ready to answer my questions and research my inquiries. Kari is great. She dropped off a care package for me during a rough time a few years back. A+ organization."
We responded:
"Kirk! Lauren shared the exciting things happening to you! You’ve been our customer for a while and we appreciate your loyalty. We love seeing good things happen to good people! 🩷"
Aatif Imran
February 3, 2025
5
out of
5
rating by Aatif Imran
"Irene is the best insurance agent to deal with in the north side of town. She always understands my needs and gives me the best pricing which ensures I’m covered as well as priced right. Recommended to family and friends for that reason. Highly recommend to anyone looking for insurance"
We responded:
"Hi Aatif! You made Irene smile big as she loves talking with you. I really appreciate you referring us to your family and friends! Don’t forget to swing by the next time you’re at Sam’s. "
Latisha McDuffie
February 3, 2025
5
out of
5
rating by Latisha McDuffie
"Even i am a difficult and not understanding they never get rude or have an attitude but instead try everything they can to help me understand what's going on with my plan.."
We responded:
"Aww Latisha! We all talked and you’ve never been difficult! It’s our pleasure to help you as we truly want you to know how your policy works. We thank you greatly for being our customer all these years! 🩷"
Darnez Polimis
January 31, 2025
5
out of
5
rating by Darnez Polimis
"Kari and Irene are always very helpful, knowledgeable, and friendly. Best insurance company I've dealt with also has great customer service!"
We responded:
"Hey Darnez! Welcome back to our Agency and State Farm. We are privileged to have won you back. It means so much to us that you entrust us with all your insurance needs!! 🩷"
Ryan Durand
January 30, 2025
5
out of
5
rating by Ryan Durand
"I've been with kari for 10 plus years. Her staff is always cheerful, professional and personalble. I've changed cars and places to live. I've forgotten to call and change addresses and they handle it. Kari and the people she hires are really truly fantastic. I've thought they call a lot. But they only call about the interest I've expressed in insurance. And every time they call I'm on the phone for 20 minutes just because I want to be. If you want insurance with people that care and you see this. Give then a shot."
We responded:
"Ryan! As I mentioned in my email to you, we are so much more honored since you don’t leave reviews that you did this! Your review was heartfelt and contrary to what you say, spot on perfect. Thank you from the bottom of my heart for your loyalty as we so appreciate you! 😊"
melba dominguez
January 29, 2025
5
out of
5
rating by melba dominguez
"We are very satisfied with kari Romano and all of her staff they are always very helpful and very supportive on every issue and request we have. I recommend them to all of my friends"
We responded:
"Thank you, Melba! We really enjoy working with you and your family for your personal and business insurance needs. I know Irene smiles when she sees your name pop up on our Caller ID. Thank you for being you!! 🩷"
Everardo Cabanas (rigo110)
January 20, 2025
5
out of
5
rating by Everardo Cabanas (rigo110)
"To get a quote was fast and easy communication was great and pricing wasn’t bad at all. Danee was the one who help me and she was great working with very professional"
We responded:
"Good morning, Everardo! I was just in your account as I saw you are one of our newest customers! I’m thankful for your business and pleased that Danee provided you with the professional courtesy you deserve. Stay warm and safe these next few days! PS. Love the kitty photo as we are big cat people at the office! 🐱"
Ronak Shah
January 20, 2025
5
out of
5
rating by Ronak Shah
"Irene, one of the support team members for Kari, was great to work with on a complex suite of insurance products. She helped me build out the correct coverages across home, auto and umbrella insurance. I bid the insurance packet out to USAA, Geico, Allstate, AAA, Liberty Mutual, and Progressive. State Farm came in the least expensive and was the easiest to work with."
We responded:
"Hi Ronak! I am thrilled we were able to finally get you over to State Farm! Thank you so much for your testimony as we love to help people save money but more importantly provide a satisfactory customer experience. We truly appreciate you and welcome you to our Agency! Please stay warm and safe with this incoming arctic freeze. ❄️"
Taylor J
January 7, 2025
5
out of
5
rating by Taylor J
"Irene is out of this world! The whole team at Kari’s office including Lauren are very supportive, quick to answer the phone, and entertain all of my what ifs about policy changes. I once spent like 3 hours talking to Kari about different policy options and exploring more about life insurance policies. All in all a great team to work with for my insurance needs."
We responded:
"Oh my goodness, Taylor! You remember our conversation! This makes me happy, even happier to know my office is providing you with the absolute best service you deserve. You made our day with this genuinely kind review of your experience with us. Have a fabulous evening and please stay warm & healthy with this cold weather. ❄️"
Julia T
December 22, 2024
5
out of
5
rating by Julia T
"Irene was very approachable, knowledgeable, and very patiently explained every question I had about my new policies. She gives the human touch to insurance, and I’m sure I wouldn’t have gotten it had it not been for her. Two thumbs way up, highly recommended!"
We responded:
"Hi Julia! Thank you so much for this detailed and amazing review of Irene! We are so happy Irene was able to provide you with the right protection. I hope you have a very Merry Christmas. 🎄"
Elizabeth
December 14, 2024
5
out of
5
rating by Elizabeth
"Irene was wonderful switching over our insurance from a different company. She was patient and knowledgeable. She made the process so easy."
We responded:
"We appreciate your business and taking time to leave a review. Irene is wonderful and I’m happy she provided a seamless experience for you. Welcome to our State Farm family! "
Carlos Maynard
December 11, 2024
5
out of
5
rating by Carlos Maynard
"I have been a very happy customer for nearly two years now. I've been working with Irene since day one, and I can’t praise her enough. She is knowledgeable, attentive and patient (answering my many questions). I am a big fan of hers, and you will too!"
We responded:
"Carlos! We appreciate your business and your generous compliments of Irene. We are pleased to receive this terrific feedback as exceeding customer expectations are what we pride ourselves on. I hope you and your family have a lovely Christmas holiday! "
Hugo Stryhanyn
December 4, 2024
5
out of
5
rating by Hugo Stryhanyn
"Absolutely the best. My wife had this insurance and she was greatly helped .they got me a super good discount and it was an easy setup. I wish I could give them more stars 15/10 would recommend ."
We responded:
"“We appreciate your wonderful review, Hugo! My team works hard to create positive experiences, and we’re delighted to know we succeeded for you and your wife! Wishing you a beautiful holiday season!! "
Ashley Gonzalez
December 2, 2024
5
out of
5
rating by Ashley Gonzalez
"Amazing, personable customer service who dedicated her take to explaining everything thoroughly and would recommend to anyone shopping for home or auto insurance!"
We responded:
"Thank you for being one of our newest customers, Ashley! I’m happy Irene was able to assist you with your insurance needs. I love reading about positive experiences with my Agency and appreciate you taking time to leave a review! I wish you a very happy holiday season! "
RG CM
December 2, 2024
5
out of
5
rating by RG CM
"What a great experience is working with Kari and Danee. They worked fast and efficient and made a great deal for our auto insurance. Totally recommendable."
We responded:
"Thank you, Rafael! We are so pleased we could help you with your insurance. We look forward to working with you and look forward to seeing your business grow and be successful!! 🩷"
Samet Okyar (Fb1907)
November 29, 2024
5
out of
5
rating by Samet Okyar (Fb1907)
"I spoke to Irene back in February when I was moving from New Hampshire to Texas. However, I didn't get an insurance policy back then because of complications with my home closing process. Nevertheless, Irene stayed in touch and followed up with me. Once I needed auto insurance for my two vehicles, I contacted her, and she helped me get the right coverage and proposed a few different options. I also called other insurance agencies to get a quote, but Irene was the only one who got back to me right away with reasonable prices. She really tailored the policy to my family's needs and explained it in detail"
We responded:
"Happy Saturday, Samet! This is what I love to see that my team is providing the quality service that everyone is entitled to! Thank you so much for taking time to share your experience with Irene. We are thankful for your business and welcome you to our TX State Farm family. "
Syble Morgan
November 28, 2024
5
out of
5
rating by Syble Morgan
"Irene is awesome. She takes the time to explain anything and everything you have questions about. She also goes out of her way to answer any random concerns that you have."
We responded:
"We are grateful for your kind review of your interactions with Irene! We very much appreciate your trust and business! I hope you are enjoying your Thanksgiving, Syble! "
Jacelyn Smith
November 27, 2024
5
out of
5
rating by Jacelyn Smith
"Irene Anderson and Lauren Bryant was incredibly informative and helpful with assisting me on getting coverage. She has a customer for life. Highly recommend Kari Romano State Farm!"
We responded:
"We are thrilled to have you as a customer! Thank you for taking time to review your experience with our amazing Lauren! Your positive feedback has made our day! 🎉🩷"
Jose Dominguez
November 26, 2024
5
out of
5
rating by Jose Dominguez
"Great agent no problems always helpful when needed never q disappointment"
We responded:
"Thank you, Jose! We really thank you for taking time to share your experience with our office. We are so very grateful for your business! Happy Thanksgiving to you and your family. 🦃"
Bianca Corley
November 25, 2024
5
out of
5
rating by Bianca Corley
"Lauren is very kind and always helpful . Anytime I need assistance with anything she doesn’t hesitate to guide me through any changes I need."
We responded:
"Thank you, Bianca, for this great review of Lauren! I’m happy she is able to help you with a remarkable customer experience. We are grateful for your business! Happy Thanksgiving! "
Dominique Murphy
November 21, 2024
5
out of
5
rating by Dominique Murphy
"Kari was very helpful. Any questions I had she answered, which gave me the confidence to continue with the plan. Friendly personality, and quite relatable, which made me feel welcomed. 10 stars in my book."
We responded:
"Hi Dominique! Thank you so much for this kind testament of your experience! We truly appreciate your business and hope to always earn your 10 star rating! 🩷"
chris cantu
November 19, 2024
5
out of
5
rating by chris cantu
"Thank you very much! You were a great help!"
We responded:
"Chris! Thank you so much for joining our State Farm family of customers! We appreciate your review and promise to continue provide great help! 🌼"
Vallery-Jo Nicholas-Miller
November 15, 2024
5
out of
5
rating by Vallery-Jo Nicholas-Miller
"Ms. Lauren was polite and on top of everything regarding my transition from a different state to beautiful Texas."
We responded:
"A big TX welcome and thank you for kind review of your experience with Lauren. We are so happy to have you at our office and strive to provide the same customer experience you are entitled to. 🦋"